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Satisfied Customer!

Started by mac, June 04, 2014, 04:57:06 PM

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John Donovan

#15
Another customer/colleague testimonial:

"Adelaide Microscopy has been utilising Probe for EPMA since the installation of our Cameca SXFive in 2013. Its easy and user friendly implementation of many advanced analytical features, of which our instrument manufacturers software does not contain, made it an attractive purchase and now impossible to go back.

The list of features in Probe for EPMA is extensive ranging from simple to complex applications, however even the more simple routine features such as the Mean Atomic Number (MAN) correction for major element analyses is invaluable, cutting analytical times almost in half for many analyses. The Time Dependant Intensity (TDI) corrections for volatile elements in minerals such as apatite, glasses, and hydrated minerals is extremely important and cannot be done without now.

In addition, it cannot be understated how valuable support is from Probe Software. In these times of fast paced research, analytical ideas and techniques can evolve rapidly. In many situations this can require fast feedback from instrument or software developers, and is typically not the type of response one gets from large companies and manufacturers, where inquiries and suggestions for software changes can go unheard or can take many months to implement.

Over the years there has not been a single time where Probe Software have not responded to inquiries rapidly, and in many cases fixed bugs and developed and implemented software features at the recommendation of its users. The involvement of the Probe for EPMA developers in the scientific community and their willingness to implement features in Probe for EPMA when appropriate is just as important as the software itself, and is another reason why Adelaide Microscopy would highly endorse its use to any probe laboratory."

Benjamin Wade
University of Adelaide
John J. Donovan, Pres. 
(541) 343-3400

"Not Absolutely Certain, Yet Reliable"

John Donovan

A couple of weeks ago we send out an email to some potential customers (you know who you are!). This email contained some additional testimonials from four of our current customers.  Here's what we sent:

Hear from your colleagues how Probe Software improves EPMA analyses

"Probe for EPMA is a super powerful and highly customizable software that allows users to analyze their samples applying customized beam conditions, element and sample setups, background methods (off-peak, MPB, MAN), along with various analysis options (such as TDI) and correction methods (such as ZAF or Phi-Rho-Z matrix corrections, peak interference corrections, secondary fluorescence corrections).

The software is so customizable that users can design and optimize their analytical protocols for best data acquisition (light elements, trace elements, REE + U-Th-Pb elements with complex background and peak interferences, etc.). Even after using the software for 3 years, there are still many hidden functions and capabilities that I haven't explored.

The Probe Image software, combined with MAN background method using the PfE software, allows users to quantitatively map the area of interest. This function is a game changer and now attracts attention from more researchers worldwide."

Peng Jiang
University of Hawaii


"Since adopting Probe Software in 2018, we haven't used the OEM software. Thanks to features in Probe Software such as TDI, MAN, blank correction, multi-point background, and quantitative X-ray mapping, we can perform analyses that simply aren't possible with the EPMA vendors' software. Even analyses we once only imagined become feasible through software updates upon request.

We're not doing the same analyses as everyone else—we're doing analyses that not just anyone can do. As a result, we have been able to perform nearly nondestructive quantitative analyses of trace elements (< ~tens of ppm) in ultrafine regions (~1 micrometer) in the fields of cosmochemistry and geology."

Changkun Park
Korea Polar Research Institute


"Probe for EPMA has been a great assistance to our analytical capabilities permitting analyses at multiple conditions, providing multiple matrix correction routines, robust errors and detection limits, and easy export.

Together with ease of loading previous setups for calibration and analysis. Its advanced features such as mean atomic number (MAN) background correction have proven to be particularly useful for X-ray mapping, and its ability to alternate peak and background measurements have proved essential for analysis of trace elements in quartz.

CalcImage provides robust mapping quantification, which makes a great combination together with the capabilities of the JEOL mapping acquisition software."

Ben Buse
University of Bristol


"We have been a customer of Probe for EPMA for the past decades by now. It has proven to be such a reliable and powerful software package. It has opened up numerous possibilities for us, from various matrix correction options, element and group specification, easy valence-state adjustments, to multi-point background measurements, aggregated intensities for ultra-low detection limits, time-dependent corrections (TDI), and much more.

Its versatility across all the platforms via a simple network connection has been invaluable. Since our instrument upgraded from a Cameca SX50 to a JEOL 8230 in 2015, and through successive operating system upgrades from Windows XP to Windows 11, Probe for EPMA has allowed us to seamlessly access, compare, and process legacy data without any interruption.

The ability to process data conveniently on any off-line computer without affecting ongoing analyses, has also been a major advantage. Quite honestly, I cannot imagine working without it, and that is no exaggeration."

Yanan Liu
University of Toronto

Please check out our new web pages if you haven't recently:

https://www.probesoftware.com/
John J. Donovan, Pres. 
(541) 343-3400

"Not Absolutely Certain, Yet Reliable"